Purpose of this Blog


ARPA is committed to developing an assessment framework and system to help define, monitor and recognize outstanding performance in recreation, parks, arts, culture and community-building organizations and agencies. The development process began in May 2010 and will be complete in November 2011. This blog is intended to keep stakeholders informed and to facilitate their input and advice. If you are visiting the blog for the first time, you might be interested in starting with the initial November 2010 posts:

- Why we need this initiative?
- The Process of Creating a Service Excellence Program
- We've Reviewed Over 200 Related Assessment Tools
- The Modules and Core Organizational Competencies.

Tuesday, November 9, 2010

The Modules and Core Organizational Competencies

One of the first challenges was to identify the core organizational competencies that we would expect of a recreation and parks organization or agency.  We also had to consider the reality that traditional Parks and Recreatio Departments have often morphed over the past decade to combine recreation with social services, or parks with public works.

Although definitely a work in progress, we are currently looking at five modules, anticipating that each participating organization would select the ones applicable to their mandate.  A Management Foundation Module captures the essential management competencies likely common to all.   For each module, we then identified 8-10 core organizational competencies.  Each of these will then be expanded using a number of 'quality indicators' for each competency, to assist the participating organization to assess just how good they are in each competency area.


We would welcome any and all comments designed to improve this categorization.  Please use the comment section below after thinking about:
  • would the module approach (5 areas) work for your organization?
  • are there any core organizational competencies missing from any of the four modules at the top of the model above?
  • are there any that should not be included, from your perspective?
Thank you in advance for your feedback.

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